Porter County Sheriff's Department


2011

What's Happening at The Porter County Sheriff's Department

 

C-Comm 911 Announces Smart 911

Porter County Central Communications 911

Improves 9-1-1 Response Capabilities with Smart911

 

Smart911 is free for citizens and allows them to enter safety information online that is automatically displayed to 9-1-1 operators during an emergency

 

Framingham, MA and Porter County Central Communications 911, Indiana – August 3, 2011 – Porter County Central Communications 911 Center, and Rave Mobile Safety, a leading provider of software safety solutions, today announced the purchase of Smart911 for use in Porter County. Smart911 allows citizens to enter information online that they want to have delivered automatically to the 9-1-1 operator in the event they call 9-1-1. The additional data provided is far more extensive than what is typically available to 9-1-1 telecommunicators and helps to improve incident outcomes.

 

“Smart911 strengthens and expands our current 911 service by providing us with critical information about callers, while enhancing our ability to locate and communicate with them. This will help us provide more information to 9-1-1 call takers, as well as first responders before they arrive on the scene,” said Porter County 9-1-1 Director David Sheibels. “From knowing why a victim is unable to speak, to providing EMS with information about medical conditions, to even having a photo of a lost child available immediately, the information provided by Smart911 will help us better serve our citizens and can help save lives.”

 

"We are excited to add Porter County to the rapidly growing list of leading emergency communication centers across the nation that supports Smart911,” said Todd Piett, Chief Product Officer at Rave Mobile Safety. “The Porter County team is exceptional, and we look forward to working with them in rolling out this solution.”

 

Smart911 provides citizens with the ability to enter information that they want to make available to 9-1-1 call takers through a secure web site at www.Smart911.com.  Information can include children’s photos, medical conditions, home addresses of mobile phone callers, disabilities or other rescue-related information. Smart911 then delivers this information automatically with any 9-1-1 call to the call taker’s work station at participating Public Service Answering Points (PSAPs). The service, which is free to citizens, enhances response and supports improved incident outcomes, by providing responders with critical additional information. It also supports citizen demand for the ability to easily provide and manage special needs data.

 

“We strongly encourage those who live, work and visit Porter County to register for this free service," David Sheibels added. "The information provided remains completely confidential and is only available to emergency responders in the event they call 9-1-1. The information provided can help save lives."

 

About Porter County Central Communications Center

Porter County Central E911 is the Public Safety Answering Point for all 9-1-1 emergency and non-emergency calls within Porter County, Indiana.  The center dispatches for 27 agencies, handling over 155,000 calls for service each year with all dispatchers being certified on the state and national level as Emergency Medical Dispatchers.  Porter County Central E911 serves a population of over 164,000 and a service delivery area of 418 square miles.  Communications Center personnel are committed to excellence in the delivery of those services while treating people with dignity and respect.

 

About Rave Mobile Safety

Rave Mobile Safety (www.ravemobilesafety.com) is a leading provider of software safety solutions. Rave designs, sells and supports an award-winning suite of safety applications including Rave Alert multimodal emergency notification system, Rave Guardian GPS-enabled personal safety tool, and Smart911 for more effective 9-1-1 responses. Hundreds of organizations and millions of individuals nationwide rely on Rave Mobile Safety technologies for improved safety in communities, at schools, in the home, and at work. Rave Mobile Safety is headquartered in Framingham, Massachusetts. Investors include Bain Capital Ventures, Sigma Partners, and RRE Ventures.

Porter County E911 now offers a free, new service to help you when you call 9-1-1.

Once you've signed up, first responders will be provided important information that will help them address your emergency. This information - including photos, medical issues and current location - can help Police, Fire, and EMS locate and help you.
  • Program supported by existing 9-1-1 fees - free to register
  • Brought to you by Porter County Communications 911
  • 100% private and secure

Get Critical Data to First Responders

Are You Ready For Emergencies?

How Does This Help?
Better informed first responders are better equipped to help you. With Smart911 paramedics are aware of critical medical information like Alzheimer's or allergies. Police have children's photos in case of an Amber Alert and Fire Fighters know household details - ensuring that everyone is rescued during an evacuation - even pets.

How Does It Work?
The software provides citizens with the ability to enter information that they want to make available to 9-1-1 call takers through a secure website at www.Smart911.com. Smart911 then delivers this information automatically with any 9-1-1 call placed within Porter County to the call taker's work station at the Emergency Communications Center.

What Details Are Shared?
You decide. Smart911 allows you to store any critical care and emergency rescue information online in advance of any emergency. Information can include children's photos, medical conditions, home addresses of mobile phone callers, disabilities or other rescue-related information. View the complete list of options.

How Do I Register?
The registration process is quick and easy... just four simple steps! After completing the steps, you will have a chance to add optional information or edit the information you have provided. You must complete every step or the service will not work until you have added and confirmed a phone number.

How Can I Spread the Word?
Protect your family and community - tell them about this free service. Email them or tell them via Facebook.

1999-2014 Porter County Sheriff. All rights reserved. Page design by Edie Hahn.